CASE STUDY: SaaS IMPLEMENTATION
THE CHALLENGE
Our Fortune 500 client was launching their new SaaS product, however, the project was already in flight and falling behind. They needed a seasoned high caliber project manager with SaaS experience as well as excellent communication and change management skills to help them get back on track and deliver the program on time.
Our Fortune 500 client was launching their new SaaS product, however, the project was already in flight and falling behind. They needed a seasoned high caliber project manager with SaaS experience as well as excellent communication and change management skills to help them get back on track and deliver the program on time.
THE SOLUTION
After meeting with the client to understand their project requirements, VERVE provided project management support with the specific project management and Saas expertise required and quickly accomplished the following results.
After meeting with the client to understand their project requirements, VERVE provided project management support with the specific project management and Saas expertise required and quickly accomplished the following results.
THE RESULTS
- Project plan work streams were identified and milestones and timelines were solidified from the workstream owners.
- Workstreams included but were not limited to areas such as technology enablement, web channel and provisioning, inside sales, field sales, marketing and communications.
- Risks and dependencies were identified and began being managed.
- The program was launched as scheduled.
- A tiered post launch support program was created and managed successfully.