CASE STUDY: SaaS IMPLEMENTATION (Project Management)
THE CHALLENGE
Our Fortune 300 client was developing and launching their new SaaS product, however, the project was already in flight and falling behind. They needed help with getting the project back on track and delivering the product to market on time. Our client also requested subject matter expertise to guide them on how to provision and update a SaaS product once launched.
Our Fortune 300 client was developing and launching their new SaaS product, however, the project was already in flight and falling behind. They needed help with getting the project back on track and delivering the product to market on time. Our client also requested subject matter expertise to guide them on how to provision and update a SaaS product once launched.
THE SOLUTION
After meeting with the client to understand their project requirements, timelines and culture, VERVE provided exceptional support with the specific project management and SaaS product launch expertise required and quickly accomplished the following results.
After meeting with the client to understand their project requirements, timelines and culture, VERVE provided exceptional support with the specific project management and SaaS product launch expertise required and quickly accomplished the following results.
THE RESULTS
- Project plan work streams were identified and milestones and timelines were solidified from the workstream owners
- Workstreams included but were not limited to areas such as technology enablement, web channel and provisioning, inside sales, field sales, marketing and communications
- Risks and dependencies were identified and began being managed
- The program was launched to market as scheduled
- A tiered post launch support program was created and managed successfully
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